Support Center
SigMind is an AI-powered intelligent trading platform focused on trading assistance, strategy services, risk understanding, and natural-language strategy creation.
About SigMind
SigMind combines large language models, trading-specific models, market data, strategy data, account data, and trading behavior data to provide users with a smarter trading experience.
The platform is designed to help users understand markets, analyze strategies, identify potential risks, and create trading strategies through natural language.
Helps users understand market conditions, strategy logic, positions, and risks.
Provides high-quality strategy services for different market environments and risk preferences.
Allows users to describe strategy ideas in plain language and turn them into executable strategies.
Help & Support
Account & App Issues
If you experience login issues, app crashes, subscription problems, token balance errors, or abnormal strategy behavior, please contact our support team.
Token & VIP Support
SigMind uses Token as the internal settlement unit. Token may be used for strategy service settlement, profit-based settlement, and other premium platform services.
VIP levels may provide different discount rates for eligible strategy settlement fees. If your Token balance, VIP level, or settlement record appears incorrect, please contact us.
Strategy Risk Notice
Trading involves risk. AI analysis and strategy tools are provided for reference and assistance only. Users should make independent decisions and manage risk carefully.
Privacy & Terms
SigMind respects user privacy and is committed to protecting user data. For privacy policy, terms of service, and platform rules, please visit the official website or contact support.